How to report abuse

If it is an emergency, contact the police, tel: 999.

If the person is not in any danger now but there has been a crime, contact the Police, tel: 101.

To report a safeguarding concern or ask for advice about a safeguarding concern, contact Call Derbyshire.

Tel: 01629 533190 between 8am and 8pm Monday to Friday and between 9.30am and 4pm on Saturdays.

You can ring Call Derbyshire anonymously without revealing your name.

Out of hours service

Outside of these times an emergency out of hours service for adult care is available between 5pm and 9am Monday to Friday and 24 hours a day during weekends and bank/public holidays.

This is an emergency service available for the public and agencies to access a range of social care staff for adults or children in need of social care.

Tel: 01629 532600.

General enquiries

For general non-urgent requests for advice and support you can contact Call Derbyshire by email, text, fax or minicom. This should not be used for Safeguarding concerns or reporting abuse.

or write to:

Derbyshire County Council
County Hall
Matlock
DE4 3AG

Customers who prefer to use British Sign Language (BSL) can contact us using a SignLive video interpreter.

This service is available from Monday to Friday between 8am and 6pm. It’s free to contact us from your home.

Next steps

What will happen next will depend on what you or the other person you are worried about wants, and how serious it is.

You will be listened to and we will only tell people about your concern if they can help us to stop the abuse.

We will support you.